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Terms & Conditions

Terms and Conditions

Acceptance of the Terms

By using our platform, you agree to be bound by these Terms and Conditions. If you do not wish to be bound, please refrain from accessing or participating on our site.

Eligibility Requirements

To use our platform, you must:

  1. Be at least 18 years old (or the age of majority in your jurisdiction)
  2. Not be a person whose account has been suspended or closed by us
  3. Provide accurate and complete information when registering for an account

Geographic Restrictions

Our services are only available to users who are physically present within Québec, Canada.

Account Registration Rules

  1. Each user can have only one active account on our platform.
  2. You must provide valid identification and proof of age upon request.
  3. We reserve the right to verify your information before activating or maintaining an account.

One-Account-Per-User Policy

We do not permit multiple accounts under a single username, email address, or household. Attempting to circumvent this policy may result in suspension or closure of all affected accounts.

Identity Verification and KYC

Upon registering for an account, we reserve the right to request additional documentation or information to verify your identity and age. Failure to provide such information within a reasonable timeframe may result in account restrictions or closure.

Account Accuracy Obligations

You are responsible for maintaining accurate and up-to-date information on your account, including but not limited to:

  1. Personal details
  2. Contact information
  3. Login credentials

Account Security Responsibilities

  1. You are solely responsible for the security of your login credentials.
  2. Keep your passwords secure and do not share them with anyone.
  3. Notify us immediately if you suspect unauthorized access or compromise.

Login Credentials and Password Protection

We cannot be held liable for any losses resulting from compromised or lost login information. It is your responsibility to maintain account security through the use of strong, unique passwords and by keeping software up-to-date on devices used to access our platform.

Restricted Behaviour and Prohibited Activities

  1. Fraudulent activities: Using unauthorized credit cards, accounts, or other forms of prohibited payments.
  2. Collusion with others: Cooperating with friends or acquaintances in an attempt to manipulate game outcomes or gain unfair advantage.
  3. Recreational spamming: Sending unsolicited messages or promotional materials.

Multi-Accounting and Fraud Prevention

  1. We may request identification for account holders who engage in excessive transactional activity, participate in suspicious behavior, or exhibit patterns indicative of money laundering or other illicit activities.
  2. If we have reason to believe you are operating multiple accounts simultaneously, including those not registered under your primary name, we reserve the right to suspend or close such accounts.

Bonus and Promotion Rules

  1. Acceptance: Bonuses and promotions are subject to specific rules outlined in the promotion itself, which will be deemed part of these Terms.
  2. Use restrictions: Certain promotional credits may only be used for designated games or events.
  3. Withdrawal restrictions: Bonus funds must meet standard wagering requirements before they can be withdrawn.

Wagering and Gameplay Conditions

  1. House Edge: The house edge is a built-in mathematical advantage that contributes to our profitability and fairness in the long term.
  2. Gameplay requirements: Each game or event has specific rules governing gameplay, such as minimum bet limits, maximum payout multipliers, or eligibility for promotions.

Bonus Abuse Prevention

We reserve the right to revoke bonus credits or cancel promotions if we detect abuse of our promotional offers through actions such as:

  1. Placing bets that do not correspond with the terms and conditions outlined for each promotion
  2. Misrepresenting game outcomes to justify the need for additional bonuses

Deposits and Withdrawals

  1. Minimum deposit: A minimum deposit is required to initiate play on our platform.
  2. Maximum payout: We reserve the right to limit withdrawals based on your account balance, transaction history, or suspected money laundering activity.

Verification before Withdrawals

We may require verification of identification and proof of address for withdrawal purposes.

Processing and Review Procedures

All requests will undergo a standard processing and review timeframe as determined by our internal protocols. In exceptional circumstances, we reserve the right to extend this period while reviewing account-related data or investigating potential wrongdoing.

Responsible Gambling Expectations

We support responsible gambling practices:

  1. Set limits: Manage your deposits and spending.
  2. Take breaks: Regularly log off from gameplay for extended periods.
  3. Seek help: If concerned about problem gaming, consult reputable resources or seek advice through our dedicated channels.

Self-Exclusion and Account Restrictions

If you feel compelled to self-exclude yourself from using our services or require account restrictions due to problem gaming habits, please notify us:

  1. Temporary exclusion: Your ability to log in will be temporarily restricted for a specified period.
  2. Permanent ban: Once invoked, any subsequent attempts by the user may result in permanent denial of access without refund.

Game Fairness and RNG Systems

We utilize robust Random Number Generators (RNGs) certified by reputable third-party testing agencies:

  1. Transparency: We provide public access to our systems' certifications for player assurance.
  2. Testing integrity: Regular audits ensure adherence to rigorous fairness standards, protecting both the user's experience and the security of game outcomes.

Technical Interruptions or Voided Gameplay

We cannot guarantee continuous availability due to factors beyond our control:

  1. Server downtime
  2. Network infrastructure issues
  3. Third-party system failures

While we strive for maximum uptime, you agree that such disruptions do not constitute a ground for complaints regarding fair access or participation.

Suspension or Closure of Accounts

We reserve the right to suspend or close accounts in accordance with these Terms:

  1. In case of proven cheating, collusion, or gaming abuse.
  2. If excessive transactions are suspected to be related to money laundering activities.
  3. Upon evidence suggesting identity theft or account sharing practices.
  4. Should we believe you have provided false information for registering an account.

Intellectual Property and Platform Ownership

Our platform is owned by Kinzo St Jerome:

  1. Copyright: All content, designs, features, and functionalities are our property, protected under applicable laws.
  2. Trademarks: Brand names, logos, service marks, or any similar proprietary rights belong to their respective holders.

Limitation of Liability

In no case shall we be held liable for:

  1. Indirect damages
  2. Consequential losses (economic, financial, emotional)
  3. Losses arising from software issues or unauthorized access

We recommend using reputable and updated protection measures against viruses and malware on any connected devices to prevent potential problems.

Modification of Terms

By continuing to use our services after a notification is given that the terms have been changed, you acknowledge your understanding and acceptance of these modifications.

Contact or Support Guidance

For assistance with account management, disputes, or other issues, please reach out through:

  1. Support contact page
  2. Email correspondence
  3. Phone support